Frequently Asked Questions
Everything you need to know about your ABH beauty favorites.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in original condition and include all packaging to be eligible for a refund.
Are Anastasia Beverly Hills products cruelty-free?
Yes, Anastasia Beverly Hills is a 100% cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to test on our behalf.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Afterpay for interest-free installments.
How do I find the right shade for my brows?
We recommend using our online Shade Finder tool or viewing our brow guides. Generally, we suggest choosing a shade that matches your natural hair undertone for the most seamless look.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout based on your location.