Returns & Exchanges
We want you to be completely satisfied with your Anastasia Beverly Hills purchase; if you are not, we accept returns of products in new or gently used condition within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return.
Print Your Label
Download and print the prepaid UPS return shipping label provided at the end of the return request process.
Pack and Ship
Securely pack your items in the original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized UPS location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing